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Changelog

What we shipped, when we shipped it.

Six months of production releases across Bifrost and our four products. Honest dates. Real engineers' names.

Dec 2025 - May 2026
18 entries · 8 product surfaces
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May 2026

  1. 20 May · Ly
    Bifrost

    Smart BI 2.0: natural-language queries with chart suggestions

    Ask the dashboard in English and it picks the right chart type, filters, and time window. Now with multi-step query memory.

  2. 8 May · Duy
    EngageAssist

    EngageAssist: WhatsApp Business template auto-categoriser

    Detects authentication vs marketing vs utility templates before submission. Slashes Meta rejection rate from 20% to <5%.

April 2026

  1. 30 Apr · Dũng
    Bifrost

    Bifrost CoreAI: multi-provider routing

    Claude Sonnet / Gemini Pro / DeepSeek V3 / Qwen3, routed per task by latency, cost, language. Failover under 800ms.

  2. 22 Apr · Huy
    OnPremises

    On-Premises pilot: Qwen3-32B on customer A100s

    Bifrost now runs end-to-end on the customer's own GPU cluster. Zero egress. SingHealth-class deployment ready.

  3. 10 Apr · Châu
    DocIntelligence

    DocIntelligence: 4 doc types for SFS

    Picking slips, GRN, COA, delivery notes, auto-extracted into SAP rows. 200+ docs/day, 96% extraction accuracy.

  4. 2 Apr · Huy
    Trust

    Trust: PDPA PII detection v2

    Custom-trained NER on SG identifiers (NRIC, FIN, vehicle plates, postal codes). Now scrubs before logs hit storage.

March 2026

  1. 25 Mar · Dũng
    HireAssist

    HireAssist: JobAdder integration for CES

    End-to-end candidate intake → screening → ATS push. Recruiter touch time down ~60%.

  2. 18 Mar · Khải
    BifrostTrust

    Guardian: real-time conversation monitor

    Watches every conversation in flight. Flags PII leakage, prompt injection, hallucination risk. Slack alert <15s.

  3. 5 Mar · Dũng
    Bifrost

    Bifrost Report: auto XLSX from convo data

    Pick the date range, pick the breakdown, get a formatted XLSX. Weekly client reviews now take 5 minutes, not 2 hours.

February 2026

  1. 26 Feb · Châu
    EngageAssist

    EngageAssist: Superworld SAP integration live

    Stock check, order status, delivery ETA, all queried from SAP S/4HANA via WhatsApp. SG + TW + CN office coverage.

  2. 14 Feb · Huy
    Voice

    Voice: first production deployment

    Inbound voice AI for an enterprise pilot. Auto-summarised transcript + sentiment score in 30s post-call.

  3. 5 Feb · Huy
    Bifrost

    Bifrost: 32-step AI pipeline shipped

    Intent → retrieval → policy → safety → response → critique → handover decision. Each step independently observable.

January 2026

  1. 22 Jan · Dũng
    EngageAssist

    Pick Network Q2 KPI: ~30% AI handling hit

    Per-org KPI contract milestone met. AI now handles ~30% of inbound locker network conversations end-to-end.

  2. 15 Jan · Duy
    EngageAssist

    Henderson Security: production go-live

    WhatsApp ops automation live. ~S$5.5k/month operational savings, ~1.5 FTE freed.

  3. 8 Jan · CK
    Trust

    Trust: SOC 2 Type II prep kickoff

    Technical controls 100%. Documentation in progress. Auditor selection underway. Public Trust Center now live.

December 2025

  1. 20 Dec · Duy
    EngageAssist

    Lighting Solutions: 58,000+ SKU catalogue agent

    Real-time catalogue match + price lookup over WhatsApp. Avg first-response under 4s on a 58k SKU corpus.

  2. 10 Dec · Dũng
    HireAssist

    Call Lade: 4 driver roles, screening <3 min

    AI screens candidate suitability for 4 distinct driver roles in under 3 minutes. ~20 min saved per candidate.

  3. 2 Dec · Huy
    Bifrost

    Bifrost: multi-language detection live

    Auto-detects EN, 中文, Bahasa, Tamil. Routes per-language. No language toggle in the UI, the agent figures it out.

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